Media Training/Speaker Coaching
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"Joan, you were fantastic! This was the best I have ever heard him speak. Thanks again for all your help."
Author Pat Shapiro, appearing on The Today Show:
"I didn't have to worry that Katie Couric would ask me a question I wasn't prepared for, because your method helped prepare me for anything. And, if I do say so myself, I appeared professional and assured on national television."
Need to give an important presentation? Appear on radio or TV? Speak at a national conference? Joan Detz will help you prepare for major speeches and media appearances.
Benefit directly from her counsel—and her commitment to your success.
Interpersonal Skills
The Robert Wood Johnson Foundation:
"Your workshops are the most effective staff development programs we have had at the Foundation."
Pennsylvania Dept. of Transportation:
"Our coaching session was one of the most valuable training experiences that I have had in my twenty years as a public servant!"
It's not just what you say ... it's how you say it.
Joan Detz will teach you how to use:
- body language
- eye contact
- active listening
- assertiveness
- communication that fosters teamwork
- vocal authority
- techniques for the telephone
- proven methods for handling tough questions
Persuasion
Executive Risk:
"The course you ran for us four times last year was a resounding succes."
Dartmouth-Hitchcock Medical Center:
"Your willingness to work with our leaders to guarantee the best possible result speaks volumes about your dedication, commitment, and quality."
How can you turn a "no" into a "yes" ... or at least a "maybe?"
Joan Detz will share powerful secrets of persuasion that you can apply:
- one-on-one
- in small staff meetings
- with large audiences
- on the phone
- in sales letters
- with difficult customers
- with reluctant employees
- during media interviews
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